# Pool Office Manager

Per-user pool service and repair software with seasonal seats, inventory, and paid QuickBooks sync.

- Canonical: https://www.poolprostack.com/vendors/pool-office-manager
- Website: https://poolofficemanager.com/
- Pricing (verified Sep 16, 2026): $125/mo first user plus $25/mo each additional user. QuickBooks Online add-on +$25/mo.
- Billing model: Per user
- Solo operator fit: Poor for solo ops
- Pricing note: Activation fee unpublished on the fetched 2026-09-16 pricing HTML. Old waiver copy is absent. Status is a GAP. Confirm with the vendor. Do not treat a fee as charged or waived.

## Best for

- Seasonal companies that turn users off in the off-season
- Shops that quote repairs, store contracts, and track inventory
- Teams that already live in QuickBooks

## Standout features

- Seasonal user deactivation (vendor site)
- Two-way QuickBooks Online sync (paid add-on on the pricing page)
- QuickBooks Desktop one-way POM to Desktop batch (vendor site)
- Inventory with barcode scanning (third-party profiles)
- Digital quotes with e-signatures
- Unlimited quotes, jobs, and invoices

## Tradeoffs

- $125/mo for the first user is steep versus Paythepoolman or Jobber Core
- QBO sync is another $25/mo
- Third-party writeups criticize mobile app stability (not verified here)
- Activation fee may apply

## Operator feedback (aggregated)

These are third-party summaries, not PoolProStack hands-on reviews and not star ratings we invented. Retrieved Sep 4, 2026.

Public review volume is thin. Software Finder lists 2 verified reviews (4.5), last updated March 2, 2026. ToolRadar (checked March 19, 2026) tracked 2 reviews across Capterra and SourceForge. The App Store listing showed 2.4/5 from 8 ratings when opened 2026-09-04. Google Play listed 24 reviews (21 in the reviews block) and was last updated August 31, 2026; this retrieval did not show a Play star average. No G2 listing was found. Do not treat two Software Finder writeups as a large sample.

- An October 2023 reviewer said the back office made customer profiles, inventory, billing, and tech ops easy to run, and that after adopting POM the shop grew from three people and two trucks to eleven people and six trucks. — [Software Finder review (Trey R., October 2023)](https://softwarefinder.com/field-service/pool-office-manager) (October 2023; retrieved Sep 4, 2026; review-platform)
- A November 2019 review (old) said the product handled operations, customer messages, and routes, and that it could run slow on that reviewer's computer. — [Software Finder review (Daniel K., November 2019)](https://softwarefinder.com/field-service/pool-office-manager) (November 2019; retrieved Sep 4, 2026; review-platform)
- Software Finder's March 2026 profile, based on those two reviews, lists streamlining and route tools as pros and limited mobile functionality versus desktop plus high mobile storage as cons. — [Software Finder Pool Office Manager profile](https://softwarefinder.com/field-service/pool-office-manager) (March 2, 2026; retrieved Sep 4, 2026; roundup)
- ToolRadar's March 19, 2026 check reported an aggregate 5/5 from only 2 reviews on Capterra and SourceForge. That is a tiny sample, not a category ranking. — [ToolRadar Pool Office Manager](https://toolradar.com/tools/pool-office-manager) (March 19, 2026; retrieved Sep 4, 2026; roundup)
- Visible Google Play reviews said the app logs techs out, freezes, and loads prior jobs slowly. One multi-year reviewer said support handled update issues quickly and that the product stayed usable after more than three years. The listing showed 24 reviews when opened 2026-09-04 and was last updated August 31, 2026. This retrieval did not show a star average on that page. — [Pool Office Manager on Google Play](https://play.google.com/store/apps/details?id=com.PoolOfficeManager) (Listing updated August 31, 2026; retrieved Sep 4, 2026; app-store)

## Feature checklist

- Chemical tracking: yes
- Route optimization: yes
- Customer communication: yes
- Accounting integrations: yes
- Mobile apps: yes
- Offline mode: partial
- Invoicing & billing: yes
- GPS tracking: yes
- Scheduling: partial
- Inventory tracking: yes

## Integrations

- QuickBooks Online two-way sync (+$25/mo)
- QuickBooks Desktop, one-way POM to Desktop batch (vendor site)
- Stripe (vendor site)

## Review body

Pool Office Manager (POM) covers scheduling, routing, chemicals, inventory, CRM, quotes, contracts, and invoices. [poolofficemanager.com](https://poolofficemanager.com/) pitches it at service-and-repair shops with seasonal swings.

## Pricing

> **Verified fact:** [POM pricing](https://poolofficemanager.com/pricing), 2026-09-16.

| Line | Price |
| --- | --- |
| First user | $125/mo |
| Each extra user | $25/mo |
| QuickBooks Online | +$25/mo |
| Activation | Unpublished on the fetched 2026-09-16 pricing HTML. Status is a GAP. |

Examples: 1 user $125 ($150 with QBO); 3 users $175 ($200 with QBO). Month-to-month. Users can be turned off in the slow season (vendor site).

## What you are paying for

Seasonal seats, map routing, a chemical calculator, inventory tied to jobs ([ToolRadar](https://toolradar.com/tools/pool-office-manager)), and e-signed quotes. QuickBooks Online two-way sync is the accounting hook, and it is a paid add-on. Desktop is documented as one-way POM to Desktop, batch. See the [QuickBooks guide](/guides/best-pool-service-software-with-quickbooks).

[Pool Founder's comparison](https://www.poolfounder.com/pool-founder-vs-pool-office-manager) describes the mobile app as slow or crashy. That is a third-party complaint, not a test we ran. Bring your phones to the trial.

If you do not need inventory, contracts, and QBO, price Paythepoolman and Skimmer first. Per-user versus location: [Pool Office Manager vs Skimmer](/compare/pool-office-manager-vs-skimmer). Per-user versus seat: [Pool Office Manager vs Jobber](/compare/pool-office-manager-vs-jobber). Per-user versus technician: [Pool Office Manager vs Pool Brain](/compare/pool-office-manager-vs-pool-brain). Per-user versus base-plus-tech: [Pool Office Manager vs Paythepoolman](/compare/pool-office-manager-vs-paythepoolman). Per-user versus technician-and-customer-cap: [Pool Office Manager vs Poolside](/compare/pool-office-manager-vs-poolside). No hands-on test.

## Sources

- [Pool Office Manager official site](https://poolofficemanager.com/)
- [Pool Office Manager pricing](https://poolofficemanager.com/pricing)
- [ToolRadar Pool Office Manager review](https://toolradar.com/tools/pool-office-manager)
- [Software Finder Pool Office Manager](https://softwarefinder.com/field-service/pool-office-manager)
- [Apple App Store Pool Office Manager](https://apps.apple.com/us/app/pool-office-manager/id1379907117)
- [Pool Office Manager on Google Play](https://play.google.com/store/apps/details?id=com.PoolOfficeManager)